The Roll Out of Obamacare was a Disaster because the Government can’t do anything better than the Private Sector

Posted by PITHOCRATES - October 12th, 2013

Week in Review

No one likes renewing their driver’s license.  Because the government doesn’t have competition.  And therefore doesn’t do anything well.  Because there are no market pressures.  No risk of losing customers because of poor service or an inferior product.  They can put out garbage and we have to accept it.  Why?  Because where else are we going to go?  Which is why Obamacare is so frightening to many.  And why the role out of the website was a disaster (see Obamacare site hits reset button on passwords as contractors scramble by Sean Gallagher posted 10/8/2013 on ars technica).

Garbage in, garbage out

The result of the headlong rush to October 1 was a system that had never been tested at anything like the load it experienced on its first day of operation (if it was tested with loads at all). Those looking for a reason for the site’s horrible performance on its first day had plenty of things to choose from.

First of all, there’s the front-end site itself. The first page of the registration process (once you get to it) has 2,099 lines of HTML code, but it also calls 56 JavaScript files and 11 CSS files. That’s not exactly optimal for heavy-load pages.

Navigating the site once you get past registration is something of a cheese chase through the rat-maze. “It’s like a bad, boring video game where you try to grunt and hack your way through to the next step,” one site user told Ars.

Once you get through all that, it’s not clear that it’s going to do you any good. Underlying problems in the back-end code—including the data hub built by QSSI—have been causing errors in determining whether individuals are eligible for subsidized plans under the program. In DC, that means health care plan prices won’t be available to people registering through DC’s portal until November. It may also mean that others who have registered already at the federal and state exchanges may get sticker shock later.

The sad thing is this.  They are probably better at building websites than they are delivering health care.  So if you liked the quality of health care you were receiving before Obamacare you can kiss that goodbye.  Because the roll out of Obamacare?  This is probably as good as it gets under Obamacare.  Because the government can never do anything as well as the private sector.

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